Shipping policy

At MARTINEZ, every product is made to order. Orders are processed and produced after purchase.

Processing & Production: Please allow several business days for your order to be prepared before it ships.

Shipping: Shipping times vary depending on the destination and shipping method selected at checkout. Once your order has shipped, you will receive tracking information when available.

Shipping Costs: Shipping costs are calculated and displayed at checkout based on your location and the items in your order.

Delays: MARTINEZ is not responsible for delays caused by carriers, weather, customs, or circumstances outside our control.

Incorrect Address: Customers are responsible for providing an accurate shipping address. Orders shipped to an incorrect address may not be eligible for a refund or replacement.

If you have questions about your order, please contact us with your order number.